Reach the team behind the field notes

Whether you are stuck on a swale layout, want to share observations from your own plot, or need a nursery recommendation for hardy perennials, the foundation is glad to hear from you. We answer most messages within a few working days.

If you are unsure where to begin, the questions page is a good starting point. It explains how the guides are organised and what each section covers, so you can find the right material for your rainfall pattern and soil type.

Postal address

831 Tracy Mission
North Markside, NW 2730

Letters and seed swaps are welcome. If you are sending plant material, please check the postal regulations first.

Phone

027 581 5826

Call between 09:00 and 16:00 on weekdays. If we miss you, leave a message with your number and the topic of your question.

Email

info@permaculturefoundation.com

For site-specific questions, include your general location and rainfall pattern. That helps us point you to the right guide.

Office hours

Monday to Friday: 09:00 – 16:00
Saturday: 09:00 – 12:00
Sunday and public holidays: closed

Field visits are seasonal. If you would like us to look at your site, send a short description first.

Other ways to get help

The guide centre holds the full collection of seasonal checklists and troubleshooting notes. If you are dealing with a specific pest or drought pressure, start there before writing to us. For questions about how the foundation works or how to get involved, the mission and people pages give a clear picture.

Getting in Touch with the Field Team

Whether you are stuck on a swale layout, want to share a yield observation, or need a nursery recommendation for your region, the quickest way to reach us is by email. We answer most queries within two working days, and during the planting season we keep a closer eye on the inbox.

Email Support

For detailed questions about site planning, plant choices, or troubleshooting, send us a message with a short description of your rainfall pattern and soil type. Photos of your site help us give a more grounded answer.

info@permaculturefoundation.com

Phone Hours

Prefer to talk through a problem? Call us on weekday mornings between 08:00 and 11:00. If we are out on a site visit, leave a message and we will return the call within a day.

027 581 5826

Response Times

General questions are answered within two working days. Seasonal checklists and yield-related queries may take a little longer during harvest weeks, but we try to acknowledge every message on the same day.

For urgent pest or drought issues, mention "urgent" in the subject line so we can prioritise your note.

Before you write, check the guide centre

Many common questions about zone planning, compost ratios, and greywater safety are already covered in the field notes.

Browse the guide centre

If your question is about how we handle personal details or what happens to your site photos after a consultation, read our privacy notes or the terms of use before reaching out.

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